We welcome all feedback about our service, whether positive or negative.
If you contacted Elder Rights Australia and were unhappy with our service, please tell us how we can improve. Making a complaint about Elder Rights Australia will not have negative repercussions for you, either now or in the future.
To make a complaint about Elder Rights Australia, call us on 1800 700 600, or fill out the form below.
| Step 1 | You can contact us on 1800 700 600 or fill out the form below.
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| Step 2 | You can speak to your worker or their manager.
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| Step 3 | We will work with you to resolve any issue or complaint.
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| Step 4 | If you are still unhappy/unsatisfied you can contact our CEO.
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Privacy
You have a right to privacy and we must keep your information confidential. To make sure we do this, we have a Privacy and Confidentiality Policy. You can view and download this here.